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Common Questions for Vidia Internet


Anytime you have a question about your internet service this is the perfect place to start.

 

What is High-Speed Cable Internet Access?
High-Speed Cable Internet technology utilizes the existing coaxial cable and fiber optic lines that currently bring television into your home. One important difference between analog modem technology and that of High-Speed Internet Cable is bandwidth capacity, thus delivering greatly enhanced speed to its users.

Is High-Speed Cable Internet access the same thing as ‘WebTV?
No. The WebTV product relies on the use of an analog modem to connect you to the Internet while your television acts as a large monitor for viewing the text and graphics. Most existing television screens will not provide the resolution clarity of a computer monitor. WebTV is primarily designed for those who do not own a computer.

Can I use High-Speed Cable Internet access with my television?
No. High-Speed Cable Internet access is designed to be used only with your computer. Your computer must also be equipped with an Ethernet card which is included during the installation process. The essentiality of an Ethernet card will be discussed later in this document.

How does High-Speed Cable Internet work?
High-Speed Cable Internet Access utilizes and shares the existing coaxial and fiber cable lines that currently bring television signals into your home. High-Speed Cable Internet Access is designed to transmit Internet information (packets) to your computer at phenomenally high rates of speed. In fact, customers receive speeds of up to 100 times faster than an ordinary 28.8 modem! Additionally, it's important to realize that the television signals and the Internet information travel through the cable at different frequencies, enabling you to watch cable television while accessing the Internet at the same time with no impact on television reception.

Is High-Speed Internet Cable available in my area?
Vidia's High Speed Internet will be available for all in the Tuttle and Minco areas.

Are there plans to expand High-Speed Cable Internet to other areas?
Yes! More on that later.

How does the Cable Modem work?
Cable modems are very different from the standard analog modems that we are so accustomed to. Cable modems operate, as their name suggests, by MOdulating and DEModulating Cable transmission signals. However, they are much more complex than a standard analog modem in that they are part router, part bridge and part tuner. Cable Modems also act as an Ethernet hub. Vidia Communication's state-of-the-art headend unit, specially equipped with servers, monitors and transmitters, receives the transmission of high-bandwidth data from the Internet. The data packets flow into Vidia's servers, and are then transferred through Cable to the customer's home. The customer's cable modem receives the high-speed transmission, and the Ethernet card translates the data to your computer.

How does High-Speed Cable Internet access compare to the new 56K modems?
K56 and x2 modems upload at 28.8k and download at an average of 53k, so their speeds fall dramatically short of our High-Speed Cable Internet service which can upload at rates up to 256k and download at speeds up to 512k.

How does High-Speed Cable Internet compare to ISDN Internet access?
ISDN is limited to a maximum connection rate of 128K, delivering approximately 5 times the performance of a 28.8k modem. Our Cable Modems can connect you at 256k or 512k, delivering 2-4 times the performance of ISDN and 10-20 times the performance of a 28.8k modem.

What are the system requirements for this service?

Minimum Requirements
300Mhz Processor
32 MB RAM
Win 95 or better
Ehternet or USB port available

Suggested
500Mhz Processor
128 MB RAM
Win 2000 of better
Ethernet Port

How does the Cable modem connect to my computer?
Vidia's Cable Modem's are external. The coaxial cable in your home runs from the wall and attaches to the Cable Modem (just like a television or VCR). The Ethernet cable from your computer is also attached to the Cable Modem with an RJ45 built-in plug.

How will this effect the cable line connected to my television?
It wont. Both your television and your computer can operate simultaneously. You see, the television signals and the Internet information both share the same cable, running at different frequencies. This will not adversely effect the qualify of either the television transmission or the functionality of your computer.

Will installing have any harmful effects on my computer or any of my programs?
There are no known harmful effects on computers or their existing programs.

Will I need any special Software?
No.

How will I benefit from High-Speed Internet Cable Modem Access?
The future has now arrived for Internet surfers and business web users. Uploading and downloading performance blasts-through to another level with such velocity that you'll swear your computer is running on rocket fuel! Suddenly searching, surfing and downloading is completed in seconds rather than minutes; giving you plenty of time to take care of many more tasks. Uploading to your web page? No problem! It's incredibly fast and easy. Futuristic multimedia programs such as video-conferencing and real audio stream with amazing clarity, and for all you gamers out there, you'll be blown-away by the enhanced performance of your favorite games including Doom and Quake. This is a true bandwidth bonanza for Internet purists interested in pure speed!

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